Can't find what you're looking for? Get in touch with us here

Mrs Wordsmith Help

<p><span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We provide free shipping for orders that meet specific criteria based on your location:</span></p><ul id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 16px 0px; padding: 0px; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li data-block="true" data-editor="c3l67" data-offset-key="9antm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; counter-reset: ol0 0;"><div data-offset-key="9antm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="9antm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">I</span><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 18px;">f you&apos;re in the US, orders over $100 USD qualify for free shipping.</span></span></div></li><li data-block="true" data-editor="c3l67" data-offset-key="1a58c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; font-size: 18px;"><div data-offset-key="1a58c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1a58c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If you&apos;re in the UK, orders over &#xA3;50 GBP qualify for free shipping.</span></span></div></li><li data-block="true" data-editor="c3l67" data-offset-key="ed38a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; font-size: 18px;"><div data-offset-key="ed38a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ed38a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If you&apos;re in Australia, orders over $150 AUD qualify for free shipping.</span></span></div></li><li data-block="true" data-editor="c3l67" data-offset-key="bmso2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; font-size: 18px;"><div data-offset-key="bmso2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="bmso2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If you&apos;re in Canada, orders over $150 CAD qualify for free shipping.</span></span></div></li></ul><p><br></p>

We provide free shipping for orders that meet specific criteria based on your location:.

Do you offer free shipping?

Deliveries

Frequently Asked Questions

How does Word Tag teach vocabulary?

Why is my phone crashing?

Is Word Tag a paid app?

Where is Word Tag available?

How many people can use the app?

How to activate your 3-month subscription

How do I cancel my subscription?

Can I get a refund?

Can Word Tag be used in school/ in lessons?

What if my child finds their words too easy/ hard?

How to play Word Tag

Can I get 3 months of Word Tag for every promotion I purchase?

How to Add Profile

How to adjust difficulty

What devices are compatible with Word Tag?

Minimum Device Specifications

NSPCC x Word Tag

How do I reset my password

Money-Back Guarantee Policy

Word Tag

How is Readiculous educational?

What is Phonics?

What are phonemes and graphemes?

What are high-frequency words?

Can Readiculous be used in school or in lessons?

Can I see how my child is doing?

What is the progress report?

What age is Readiculous aimed at?

How long should my child play for per day?

What is the recommended use of the game?

How much parental involvement is required?

How does Readiculous teach sound-letter correspondences?

Is Readiculous safe for my child?

Is there in-app advertising in Readiculous?

Is Readiculous a paid app?

Where is Readiculous available?

How do I subscribe to Readiculous?

Can I get 3 months of Readiculous for every promotion I purchase?

Readiculous

Words of Power

Invitation to Join Our Global ESL Advisory Board

Are Mrs. Wordsmith Products Available in U.S. or U.K. English?

FAQs

What does ‘Big A Little a’ do?

How do I use the ‘Big A Little a’?

Does ‘Big A Little a’ support other Mrs Wordsmith products?

What ages is this product suitable for?

Can I use this product in the classroom as well as the home?

How big is ‘Big A Little a’ ?

Big A Little A

What do the Readiculous Readers do?

How do I use the Readiculous Readers?

What would make a good companion to Readiculous Readers: Stage 1?

How big is Readiculous Readers: Stage 1?

Readiculous Readers: Stage 1

What does the Word Tag Wordy Flip Book do?

How do I use the Word Tag Wordy Flip?

How do I use the Word Tag Wordy Flip with the Word Tag Game?

Can I use this product with my class?

How big is the Wordy Flip? Can I use it on the go?

Word Tag® Wordy Flip Book

Products

Can I cancel my order after I've placed it?

How can I change the delivery address of my order?

When Can I Expect Sold-Out Products to Be Restocked?

Orders

When can I expect to receive my order?

Do you deliver worldwide?

Why do I need to pay customs fees for my delivery?

Can I return an item for an exchange instead of a refund?

I've sent back my order - when can I expect a refund?

Refunds

How do I return a product after it has been delivered to me?

Returns

Returns & Refunds

I'm having trouble entering the discount code, what should I do?

Technical Support

Account & Tech Support

Do you offer discounts for schools ordering multiple products?

How can schools/educators place an order with you?

Can I request an invoice for an order?

School Orders FAQ

Teachers

How do I download and use my printables?

How can I identify which products are printable?

Printables

What happened to Epic Word Adventure?

Apps

Free Resource Library

Other

Account Deletion

Privacy

How do I view students and classes?

How do I view assignments?

How do I create and cancel assignments?

How do I archive and unarchive classes?

What are Word Tag updates, and how do they enhance my class?

Word Tag for Schools: Books and Themes

How do I access the Word Tag Teacher Dashboard?

How To Link An Account To A Tutor

Word Tag Onboarding Guide for Clever + iOS

Word Tag Onboarding Guide for Clever + Chromebook

Word Tag Onboarding Guide for Clever + Android Devices

Word Tag Onboarding Guide for Clever + Microsoft Devices

Word Tag Onboarding Guide for Google Classroom + iOS

Word Tag Onboarding Guide for Google Classroom + Chromebook

Word Tag Onboarding Guide for Google Classroom + Android Devices

Word Tag Onboarding Guide for Google Classroom + Microsoft Devices

Word Tag - Schools Edition

Do you offer free shipping?Updated 18 days ago