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FAQs

Can I cancel my order after I've placed it?

Yes, you can. We understand that sometimes minds change (though we do think you'll love your Mrs Wordsmith resources!) If you wish to cancel or return your item, please message us as soon as possible at [email protected]. If your order has alread

Why is Hatch House Games on the invoice?

In case you hadn’t heard our exciting news: We have a new parent company!. Because of this change, you’ll now see Hatch House Games, our new management, on your invoice.

How can I change the delivery address of my order?

To change your delivery address for future orders just log into your account here. Simply add the new address details of your preferred delivery destination.

When Can I Expect Sold-Out Products to Be Restocked?

Although we can't give an exact time for restocking sold-out items, our aim is to ensure it's never out of stock for an extended period, typically no longer than a month. When a product is sold out, you can sign up for email alerts to know when it's