School Orders FAQ

What are your payment terms for schools?

All of our invoices come with a 30-day payment term. Please make sure to complete payment before the due date on your invoice. If you have sent us a purchase order (PO), this will be matched on your invoice.

How long does the delivery for school orders take?

School orders to the US will arrive within 6-8 working days after the order is dispatched. School orders to the UK will arrive within 3-4 working days after the order is dispatched. School orders to Australia will arrive within 5-7 working days after

Do you offer discounts for schools ordering multiple products?

Yes - we absolutely do! Please reach out to [email protected] with some information on which products you're looking for and how many students you'll be accommodating, and we'll get you the best offer possible. Speak soon!

How can schools/educators place an order with you?

Schools/Educators can place an order with us directly through our website. To pay via bank deposit/ invoice, you will need to proceed through our checkout process as you would if you were paying by any other method. Step 1: After filling out your add

Are there tax exemptions available for teachers/schools? How can I claim mine?

Yes! If you have a tax exemption certificate, please forward it to the care team (over on [email protected]) who will review your documentation and create an invoice for your order. Please note that you will not be eligible to receive such tax ex

Can I request an invoice for an order?

Your order confirmation email doubles up as an invoice with both a unique order number / invoice number as well as a full tax breakdown of your order and tax registration information e.g. VAT registration number. If you cannot find your original orde

Can you provide a W9 form for tax exemption?

Yes! We do provide a W9 form for schools. If you would like to request one, please contact us at [email protected]