Word Tag
Commonly asked questions and queries about our play-to-learn adventure app, Word Tag.
How does Word Tag teach vocabulary?
Word Tag unites learning and fun through gameplay by immersing kids in an open-world adventure where they are able to interact with over 1000 words per year, personalized to their individual learning level. Word Tag is designed so kids learn new voca
Why is my phone crashing?
We’re sorry to hear that you’re experiencing issues with the app! If the game is crashing repeatedly, it might be due to an older device or an older operating system. To ensure optimal performance, Word Tag requires a minimum of 3GB of RAM. Devices o
Is Word Tag a paid app?
You can enjoy a free trial of Word Tag for one week. Following this trial period, your selected plan, whether it be a monthly or annual subscription, will automatically transition to a paid subscription. The pricing may vary based on your currency, a
Where is Word Tag available?
Word Tag is available on the Apple App Store, Google Play Store and Windows Store. Happy adventuring!
How many people can use the app?
Word Tag allows up to 4 profiles per account! This means that under just one subscription, up to 4 children can play Word Tag on their own personal profiles with their own personal progression at no additional costs. This means you can sign in to mul
How to activate your 3-month subscription
Activation Email:. If you encounter any problems, please reach out to [email protected].
How do I cancel my subscription?
We are sorry to hear you’ve decided to end your subscription! We hope you had an excellent epic word adventure during your time playing. When subscribing directly through our website via Stripe:. You can easily access your account and manage subscrip
Can I get a refund?
If you opt for an in-app subscription, unfortunately, we can't process a refund as the payments go through either Apple or Google stores. However, you can contact them directly and follow the process:. For Apple iOS users, go here: Apple Support. For
Can Word Tag be used in school/ in lessons?
Word Tag focuses on building vocabulary and uses repeated exposure to new words through mini-games that cover a word's meaning, spelling, pronunciation, and usage with context. This makes it a perfect supplementary tool for English lessons!. Because
What if my child finds their words too easy/ hard?
Currently, you cannot re-adjust your levels within the app. If you are finding that the words being served to your child are unsuitable for their reading level, you will have to delete Word Tag, reinstall, and start the game over. We are releasing up
How to play Word Tag
Word Tag: I’m here now, what do I do?. Explore the world with your character, collect spray cans, find walls, and graffiti over them to learn new words! Let’s start by going over the navigation and controls. Try swiping on the screen to look around!.
Can I get 3 months of Word Tag for every promotion I purchase?
The 3 months of Word Tag is a non-cumulative promotion limited to one per customer. This means that we're able to let you try the game and all it has to offer for 3 months, but beyond that we'll need your support. We're constantly adding new words an
How to Add Profile
To add a new profile, go to the Word Tag settings and tap on the 'Parent Area'. Enter your password, and you should be redirected to a page where you can add more profiles. Please refer to the image below for reference:
How to adjust difficulty
To adjust the reading level, go to Settings -> Parent Area -> Gear Icon next to the profile name -> click Increase (or Decrease). Please refer to the image below for reference:.
What devices are compatible with Word Tag?
Currently, it is only available on iOS, Android and Windows platforms. We are actively exploring possibilities to expand its compatibility to other devices, but we need to adhere to certain technical requirements. We hope to extend its availability t
Minimum Device Specifications
The specs indicated below are the basic minimum specifications that our game needs in order to run as intended; specs lower than this might run it, but we are not confident that the display of performance the app does will be optimal. iOS. OS - iOS 1
NSPCC x Word Tag
Mrs Wordsmith joins forces with NSPCC, the UK's leading children's charity. For the month of December 2024, all proceeds from Mrs Wordsmith's Word Tag game subscriptions will directly support NSPCC's vital work.
How do I reset my password
For In-App Purchases (via Google Play Store or Apple App Store). There are two ways to reset your password in the app:. Log-Out Method. Use this option if you’re logged out of the app. 1. Tap “I have an account.”. 2. Select “Email log in.”. 3. Enter
Money-Back Guarantee Policy
This official document outlines the Money-Back Guarantee (MBG) scheme for the Word Tag Vocabulary Video Game App, created and distributed by Mrs Wordsmith. Our guarantee exists to support families and educators who expect meaningful reading and vocab